Slack outage: Performance issues are making remote work difficult Monday

Slack outage: Performance issues are making remote work difficult Monday A software issue is affecting the customer support tool Slack on Monday, disrupting user access and performance, a company spokesperson told TechCrunch. The issue affects several of Slack’s products, including Desktop, Windows, Mac and iOS. “We’ve identified the cause of the issue and are now working on a fix,” the spokesperson said in an email. “We expect the fix to be released later today, so we’ll update you then.” “The problem doesn’t seem to be affecting every employee, but it’s very

Slack had a case of the Mondays. The company said it was having performance issues much of the day on Monday , May 14. Staffers took to Twitter to complain and share horror stories about when they had accessed the app or tried to view conversations. When users finally got a chance to get in to their inboxes, they were greeted with a detailed breakdown of Slack’s performance. The site’s Top Five Problems page only showed 1.8 percent of users could get into the service. The rest were locked out, so they couldn’t access their inboxes. A week earlier, users were seeing more success in accessing their chat.

The company noted around 10 am ET that some users might be experiencing slowness with the Slack’s desktop, mobile and browser applications. “Our engineering team is continuing to investigate and is taking steps to prevent this from happening again,” the company said. A Twitter user named Dylan mentioned the issue around 9 am ET, saying that the service was slow and error messages were seen. Slack declined to say when exactly the issue started. Earlier this week, Twitter Chief Executive Jack Dorsey faced a surge in criticism for briefly disabling the direct message functionality on his platform.

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